FAQ
We will ONLY do a return if the product is not custom.
If the product comes broken or damaged, you will though have to send a photo of the damage product.
Changing your mind on a custom product CAN NOT be returned. We will be going back and forth with you to make sure you are happy.
Yes, but there’s a few things we need from you.
The photo needs to be very light. Once the photo is printed, it will be darker. A dark photo will be extra dark so to make sure that doesn’t happen we will need a light photo. Editing will still happen just incase but there is only so much editing can do.
The best way to have your mug last for years to come is to hand wash using the soft side of the sponge.
